FAQs

What makes Maison Fidé fragrances different?

Our fragrances feature above-average concentration levels (higher than standard EDP), locally sourced ingredients, and artisanal crafting methods rooted in African cultural traditions. Each scent is designed to support both inner and outer wellbeing while delivering luxury performance that lasts.

How long do your fragrances last?

Due to our higher concentration levels and quality ingredients, our fragrances typically last 8-12 hours on the skin, with some notes lingering even longer depending on your skin chemistry and application method.

Are your products clean and safe?

Absolutely. All our fragrances comply with IFRA and FDA safety standards and are formulated with high performance in mind. We prioritize clean, high-quality ingredients while ensuring our products are safe for daily use.

How should I apply my fragrance for best results?

Apply to pulse points (wrists, neck, behind ears) on clean, moisturized skin. For a more subtle effect, spray lightly on clothes and away from your nose (back of your neck and shoulders). Remember, our fragrances are concentrated, so a little goes a long way.

Do you offer international shipping?

Yes, we ship to select international destinations. Domestic orders typically arrive within 3-7 business days, while international orders take 7-14 business days. Express shipping is available for faster delivery.

What is your return policy?

We want you to love your fragrance journey with us. If you're not completely satisfied with your purchase, please contact us within 30 days of delivery with your order ID for assistance with returns or exchanges.

To be eligible for a return, your bottle box must be unopened and unused and you should request a return label within 14 days of receiving your bottle. Once you have requested your label, you will have a further 14 days to return your fragrance.

How do I become a Keeper of the Ritual?

Our community program welcomes fragrance, beauty, lifestyle and wellness enthusiasts who align with our values of cultural consciousness, luxury, and wellbeing. Apply through our contact form with details about your connection to fragrance and wellness.

Are your products vegan/cruelty-free?

We are committed to ethical practices and do not test on animals. For specific ingredient questions regarding individual products, please reach out to our concierge team.

How should I store my fragrance?

Store in a cool, dry place away from direct sunlight and heat. Proper storage will help maintain the integrity and longevity of your fragrance.