FAQS

Maison Fidé is a luxury African fragrance and well-being house founded by Nigerian-American creative Ehi Oziegbe. We create fragrances and sensorial rituals rooted in culture, place and the return to self.

Our fragrances feature above-average concentration levels (higher than standard EDP), locally sourced ingredients, and artisanal crafting methods rooted in African cultural traditions. Each scent is designed to support both inner and outer wellbeing while delivering luxury performance that lasts.

Due to our higher concentration levels and quality ingredients, our fragrances typically last 8-12 hours on the skin, with some notes lingering even longer depending on your skin chemistry and application method.

Apply to pulse points (wrists, neck, behind ears) on clean, moisturized skin. For a more subtle effect, spray lightly on clothes and away from your nose (back of your neck and shoulders). Remember, our fragrances are concentrated, so a little goes a long way.

Store in a cool, dry place away from direct sunlight and heat. Proper storage will help maintain the integrity and longevity of your fragrance.

Maison Fidé fragrances are created beyond gender. Choose according to the notes, memories and feeling that draw you in.

They are distinct fragrances. Thé à Casablanca is brighter and more luminous, opening with mint tea, fig leaf, bergamot and green aromatics before warming into dates, rose, tobacco and oud. Thé à Marrakesh is more enveloping, with fig, cardamom, dates, tobacco and oud.

We recommend it. Fragrance develops differently on every person. A 2 ml sample lets you wear the scent several times and experience its full evolution before committing to 100 ml.

Absolutely. All our fragrances comply with IFRA and FDA safety standards and are formulated with high performance in mind. We prioritize clean, high-quality ingredients while ensuring our products are safe for daily use.

We are committed to ethical practices and do not test on animals. For specific ingredient questions regarding individual products, please reach out to our concierge team.

Our fragrances are developed with expert perfumery partners and filled in the United States. We source materials and collaborate globally according to the needs of each composition.

Only when a sample-credit offer is shown on the product page or in your order confirmation. Promotional credits are subject to the stated expiration date and exclusions and cannot be applied retroactively.

If gift messaging is available at checkout, enter your note in the designated field. Pricing is not included in the parcel unless required for customs.

In-stock orders generally process within 2–4 business days, excluding holidays and launch periods. Transit time begins after the carrier receives the parcel.

International availability appears at checkout. Fragrance is regulated as a flammable good, so some destinations and expedited services may be unavailable. The customer is responsible for duties, taxes and import fees unless checkout states otherwise.

Contact us as soon as possible. We cannot guarantee changes after an order is placed, and we cannot change or cancel it after fulfillment begins.

Email concierge@maisonfide.com within 72 hours of delivery with your order number, a description and clear photographs of the shipping box, label, packaging and product. We will review and arrange an appropriate remedy.

Unopened, unused and saleable full-size and travel products may be requested for return within 14 days of delivery. Samples, discovery items, opened fragrance, personalized items, gift cards, and final-sale items are not returnable. See the full Returns & Refunds Policy.

Our community program welcomes fragrance, beauty, lifestyle and wellness enthusiasts who align with our values of cultural consciousness, luxury, and wellbeing. Apply through our contact form with details about your connection to fragrance and wellness.